Updated 2026-10-07. Queensland focused general information.
Queensland uses a reasonableness standard for routine repairs
RTA guidance says owners and property managers are responsible for making routine repairs within a reasonable timeframe. The circumstances matter.
Emergency repairs are different
Repairs that meet the legal definition of emergency require a different process because they involve safety, security, essential services or other serious issues.
Parts and trade availability affect timing
Special order doors, discontinued tiles and specialist trades can extend a job. Good communication is important when the repair cannot happen immediately.
Owners can reduce delays
Approve scopes quickly, provide clear access instructions, keep spare paint and tiles where possible, and group related work into one visit.
Vacant property windows are valuable
If a property is between tenants, make decisions quickly while access is easy and before the next move in date creates a hard deadline.
General information only. For tenancy disputes or legal rights, check current RTA guidance or obtain professional advice.
Need the property repaired?
Send us the address and repair list.